Our team members
We are fostering a workplace where every team member feels included, respected and valued for their contributions. Everyone should have the resources and support necessary to perform at their best, whether they’re dealing directly with customers or working behind-the-scenes.
A workplace where everyone thrives
We are a beacon for patients, customers and in the communities we serve. But this all starts with our approximately 210,000 team members, and a healthy workforce that feels safe, cared for and recognized for who they are.
Supporting our team members
At the heart of our policies is a deep belief in team members’ potential, which is why we invest in them through comprehensive benefits and resources including ongoing training opportunities, professional development programs, financial assistance options and more.
Team member well-being and investment
- We championed programs that facilitate inclusive careers with over 1,500 people completing our Retail Employees with Disabilities Initiative.
- We offerred benefits to both part-time and full-time team members including mental, physical, and financial wellness resources through our Employee Assistance Program, Health Coaching, discounts, childcare savings, and additional offerings.
- We grew the Walgreens Pharmacy Educational Assistance Program (PEAP), which provides up to $40,000 in tuition assistance per student.
Team member health and safety
- Our MFCs, in addition to driving operational excellence and empowering pharmacists to spend more time with patients, serve as a living, breathing example of how Walgreens is creating a culture of safety.
- 7.9M pounds of plastic pill bottles, cardboard and ink toner cartridges were recycled by MFCs in FY25.
- The Walgreen Benefit Fund has awarded more than $11 million in grants in 5 years.
Business compliance and ethical conduct
- We require all team members to familiarize themselves and comply with the requirements of all internal policies, in addition to following our Code of Conduct and Ethics, Environment, Social and Governance Policy Statements, standards for Enterprise Risk Management, Environmental and Health and Safety and all published internal controls relevant to their operational duties.
- In addition to Data Privacy Day, we held our annual Compliance & Ethics Week in 2025.
Investing in and supporting our team members
Creating employment opportunities for people with disabilities, providing financial support to team members facing insurmountable hardships and offering professional development programs to help team members advance in their careers are among a few of the steps we take to create a nurturing workplace where everyone feels respected and valued for their contributions.
A specialty pharmacist’s journey of hope and healing
Brittany Pfoutz, a pharmacist in charge at our central specialty pharmacy in Pittsburgh, started her journey with Walgreens as an intern in 2016. Brittany was inspired to pursue a career in healthcare when her father was diagnosed with pancreatic cancer.
As she was pursuing her bachelor’s degree at the University of Pittsburgh, her father—who is now 16 years cancer-free—was being treated there. As Brittany sat in on treatment plan discussions, she gained insights into clinical processes and experiences that she’s carried over into her career.
Today, she holds 25 state pharmacist licenses and oversees the success of our Pittsburgh facility, ensuring we are managing all regulatory compliance for our licenses and that we maintain our formal accreditation standards.
“It’s remarkable that I now work with similar patients and families. My role is very fulfilling because I understand what they’re going through, and I strive to help them to the best of my abilities.”
Brittany credits her longevity at Walgreens to strong mentorship, leadership support and having a close, collaborative relationship with her team. In addition to her role, she precepts pharmacy students from Duquesne University and University of Pittsburgh.
Compassion into action: stories from the Walgreen Benefit Fund
David Haberman, Store Manager, Grafton Wisconsin, has been with Walgreens for 47 years, starting as a dishwasher for the Walgreens soda bar nearly five decades ago. He even met his wife here.
Several years ago, David’s family experienced a string of serious health issues that left them overwhelmed with medical bills. He experienced pulmonary embolisms, which left him out of work for some time to recover. Soon after, he was in need of a hip replacement. Eventually, he returned to work part time, but his wife was then diagnosed with Stage 3 breast cancer.
“When you hear about the Fund, you don’t think you’ll ever need it. But life happens. It’s a huge relief to know you have support like the Walgreen Benefit Fund you can lean on in certain tough financial situations.”
With his manager’s help, David applied for a grant from the Walgreen Benefit Fund. While it didn’t cover everything, it was enough to relieve some of the financial burden of cancer treatment. Grateful for the support, David became a regular contributor to the Fund and promotes it to team members.
See our progress in action
Track our company milestones, read executive perspectives and discover how we’re reimagining pharmacy care across America. Real stories, real impact, real time.
Dive deeper into our impact
Walgreens publishes an Impact Report on an annual basis, in an effort to be transparent about our sustainability commitments and to show meaningful progress. It’s a mark of our commitment to our stakeholders, including patients, team members and communities, and a way to hold ourselves accountable as we continue to be the best corporate citizens we can be.